Say hello to Mountainstep, a standout pair of unisex ergonomic comfort hiking shoes for your everyday rotation.
Shop Mountainstep and more hiking shoes at Klyne Studios — order your size today.
Free Shipping
We process all orders within 1 to 2 business days, and deliver to the USA around 5 to 8 business days. Please read more about our Shipping Policy here.
30 Day Returns
If an item isn’t quite right, you can submit your return, refund, or exchange request through our online Returns Portal.
For more information about eligibility, return timeframes, and refund processing, please review our Return and Refund policy.
To preserve the quality of our materials, we strongly recommend hand washing all garments.
If using a machine, please select the gentle or hand-wash cycle to avoid shrinking or damage.
Always air dry, do not tumble dry.
Your satisfaction comes first. Return any order within 30 days for a full refund.
FREQUENTLY ASKED QUESTIONS
Orders are typically processed and dispatched within 1 to 2 business days (Monday to Friday).
After dispatch, delivery usually takes around 5 to 8 business days, depending on your location and the carrier used.
In total, most orders arrive within approximately 6 to 10 business days from the time you place your order. Delivery times are estimates and may be affected by carrier delays, peak periods, weather, or customs checks (if applicable).
For full details, please refer to our Shipping Policy.
If an item isn’t quite right, you can submit your return, refund, or exchange request through our online Returns Portal.
For more information about eligibility, return timeframes, and refund processing, please review our Return and Refund policy.
After your order ships, you’ll receive a shipping confirmation email. When tracking is available, it will include tracking details so you can follow your parcel until it arrives.
You can contact our customer service team by email or via the contact form on our website.
Store name: Klyne Studios
Email: Info@klynestudios.com
Phone: +1 (929) 568-9873
Klyne Studios is operated by SLCollective Limited.
US fulfilment partner location: 184-10 Jamaica Ave, Queens, NY 11423
Business Name: SLCollective Limited
Business Registration Number: 78238500
Business Address: 99 Queen’s Road Central, Central, Hong Kong
Customer service hours:
Monday to Saturday
9:00 AM to 5:00 PM (ET)
We aim to respond to your email within 48 hours.
