Payment Policy
This Payment Policy explains how payments work when you shop at Klyne Studios.
Accepted Payment Methods
We aim to keep checkout simple and secure. We currently accept:
- Credit and debit cards (Visa, MasterCard, American Express)
- Apple Pay and Google Pay
Currency
All payments are processed in US Dollars (USD), unless stated otherwise at checkout.
When You Are Charged
- Payment is collected at the time you place your order.
- We only process and ship orders after full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
Prices & Currency Display
- Prices shown on our website are displayed in the currency selected at checkout.
- Product prices may be updated at any time without prior notice.
- Any applicable taxes, duties, and shipping fees are calculated and shown at checkout before you complete your purchase.
Secure Payment Processing
We use secure payment processing and encryption measures designed to protect your payment and personal information.
- We do not store full card details on our servers.
Refunds & Chargebacks
- Refunds are handled according to our Return & Refund Policy.
- We reserve the right to dispute chargebacks that appear unauthorized, fraudulent, or unjustified.
- If there’s an issue with your order or payment, please contact us first so we can help resolve it quickly.
Fraud & Security Checks
We may place orders on hold or cancel orders if we suspect fraud, unauthorized payment use, or suspicious activity.
For higher-value orders, we may request additional verification before shipping.
Contact & Customer Support
Store name: Klyne Studios
Email: Info@klynestudios.com
Phone: +1 (929) 568-9873
Warehouse Address: 184-10 Jamaica Ave, Queens , NY 11423
Business Name: SL Collective Limited
Business Registration Number: 78238500
Business Address: 99 Queen’s Road Central, Central, Hong Kong
Customer service hours:
Monday to Saturday
9:00 AM to 5:00 PM (ET)
We aim to respond to your email within 48 hours.
