Privacy Policy

Your privacy matters to us. This policy explains how Klyne Studios collects, uses, and protects your personal information when you visit or shop on our website.

1. Overview
By using our website, you agree to the terms of this Privacy Policy. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. What Information We Collect
We collect information in two ways:

  • Information you provide to us directly, such as:
    • Your name, address, email, and phone number during checkout or account registration
    • Your communication with us via email or contact forms
  • Information collected automatically, such as:
    • IP address, browser type, pages visited, and actions on our site
    • Device information and referral data
    • Cookies and tracking technologies (see section 4)

3. How We Use Your Information
We use your data to:

  • Process your orders and payments
  • Ship products and manage returns
  • Communicate with you about your order or customer service request
  • Improve our website and marketing
  • Comply with legal obligations

Our legal bases for processing your data include:

  • Performance of a contract (e.g. fulfilling your order)
  • Your consent (e.g. newsletter signup)
  • Our legitimate interests (e.g. fraud prevention, analytics)

We do not sell your personal data.

4. Cookies and Tracking
We use cookies and similar technologies to:

  • Keep your cart updated
  • Analyze site usage
  • Personalize content and offers

You can control cookies via your browser settings. Note that disabling cookies may affect functionality. For details on specific cookies used and their durations, refer to Shopify’s cookie policy.

5. Marketing Communications
If you subscribe to our newsletter or email updates, we will send you relevant news, product launches, and special offers. You can unsubscribe anytime using the link in our emails or by contacting us at info@klynestudios.com.

6. Third-Party Services
We share information only as necessary with trusted third parties, such as:

  • Payment providers (e.g. Stripe, PayPal)
  • Shipping and logistics partners
  • Email and marketing platforms (e.g. Klaviyo, Shopify)

These partners are only given the information needed to perform their services and are required to protect your data.

7. Data Storage and Retention
We store data on secure servers and retain it only as long as needed to fulfill the purposes described or to comply with legal requirements.

8. Your Rights (under GDPR)
You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for processing (where applicable)
  • Object to processing for direct marketing
  • File a complaint with a data protection authority

To exercise your rights, contact us at info@klynestudios.com.

9. Data Transfers
We may transfer your data outside the EU (e.g. to Shopify’s servers in the US or Canada). These transfers comply with GDPR through Standard Contractual Clauses or other lawful safeguards.

10. Children's Privacy
Our site is not intended for children under 16. We do not knowingly collect personal data from minors.

11. Data Breaches
In the event of a data breach, we will take immediate steps to contain the breach and notify affected users and the relevant authorities where legally required.

12. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact
For questions about this policy or your data, please email us at info@klynestudios.com.